At TrustEchelon, your privacy is of utmost importance to us. We are committed to protecting the personal information you share and ensuring that your data is handled with the highest standards of security and confidentiality. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our services. By using our platform, you agree to the practices described in this policy.
TrustEchelon collects certain types of information to provide a seamless and secure experience. This includes personal details such as your name, email, phone number, and identification documents required for verification, as well as financial information related to payments, deposits, and withdrawals. We also gather technical data such as IP addresses, browser types, and device information to ensure platform security, along with communication records between you and our support team to better serve your needs.
The information we collect is used primarily to create and manage accounts, process transactions securely, verify identity, and provide personalized customer support. It also enables us to send important service updates, detect fraudulent activities, and analyze our systems for improvement. At all times, we ensure that your data is processed only for legitimate business and regulatory purposes.
We take security seriously and have implemented advanced safeguards, including data encryption, two-factor authentication, restricted staff access, and regular audits to protect your personal information from unauthorized use. TrustEchelon does not sell or trade your data with third parties. However, in certain cases, we may share information with regulators, law enforcement, or trusted service providers where it is necessary for compliance, fraud prevention, or business operations.
Your data is stored only for as long as required by law or for the purpose it was collected. Once the data is no longer needed, it is securely deleted or anonymized. As a user, you retain rights over your personal data, including the ability to request access, corrections, or deletion of your information, subject to regulatory requirements. You may also opt out of non-essential communications at any time.
To improve user experience, TrustEchelon uses cookies and tracking technologies to enhance website performance and provide tailored services. While you can manage or disable cookies through your browser settings, certain features may not function properly without them. Our website may also contain links to third-party platforms, and while we take care in selecting partners, we are not responsible for their privacy practices.
This Privacy Policy may be updated from time to time to reflect changes in our practices or in regulatory obligations. We will notify users of any significant changes through our website or direct communication.
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at support@trustechelon.com or through our official website at www.trustechelon.com. Our team is available to provide assistance and address any inquiries regarding your privacy and data protection.